1. General Public 

 

Ordering:

Ordering can be done through emailing Bold Frontiers (This email address is being protected from spambots. You need JavaScript enabled to view it.,au) or phoning +61 403 705 547.  

Payment:

Upon agreement of the order, an invoice will be sent to the customer for payment prior to the despatch of goods.  

Clearance of funds is required before despatch of any goods.   Upon agreement of the order, an invoice will be sent to the customer for payment.  Payment is acceptable by electronic funds transfer or cheque.  We accept cheques in Australian dollars only.  There will be a delay of 3-5 working days while the cheque is cleared through the financial institution. Once cleared we will ship your order.

Prices:

All prices shown on the webiste are in Australian dollars and exclude the Australian goods and services tax (GST).  Product prices and shipping costs do not include any local customs duties or taxes.  It is the customer's responsibility to pay any duties and/or taxes.

Postage:

Postage is to be paid by the customer.  It does not include insurance or registered mail unless specified on the order from the customer, upon which the cost will be added to the purchase price payable by the customer prior to the despatch of goods.

Order acceptance:

We reserve the right to decline any order.  Occasionally we may make a product description or pricing error.  We will email you to advise of the error and to offer a resolution to the problem.

Back orders:

If any item is not currently in stock, we will back order it.  We will email you to this effect and give you the option to cancel the back ordered items if you prefer not to wait. 

Returns:

We will accept returns within 30 days for wrongly shipped or damaged items.  A refund or credit will only be made if the item is received in the same condition that it was sent.  Please contact us to request a return authorisation as returns without an authorisation will not be automatically replaced or refunded.

Privacy:

Bold Frontiers will not disclose or sell your personal information to any third parties.

 

2.  Retailers

 

Contract of Sale:

Retailers are required to complete and return a signed Contract of Sale prior to the completion of their first transaction with Bold Frontiers.  For any enquiries about Bold Frontiers or to obtain a Contract of Sale, please don't hesitate to contact us!  

 

To all present and future customers, we look forward to hearing from you and doing business with you!